Troubleshooting InDesign’s “File > Place” Not Working on macOS
The Symptom I opened Adobe InDesign on my Mac to place an image like I normally would using Cmd +...
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Tag: help desk
Fixing Spectrum’s Security Shield Blocking A Legitimate Site: A DNS Filtering Case Study
A real-world case study on diagnosing and resolving DNS-level blocking caused by ISP security...
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My First Logged Help Desk Experience: Photos, Printing, and a Happy Client
I recently helped my mom with a tech problem that turned into my first “official” logged help...
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